Retail Skills for Pharmacy Staff is a distance learning course from Chemist+Druggist and Hamacher Group, supported by SSL International, to improve the retailing skills of pharmacy staff.

It provides training on core retail areas for all pharmacy staff, especially those who have just completed an MCA training programme, and would also be suitable for recently qualified pharmacists with little retail experience.

What do you get?

• Course Materials are supplied in two folders:
   - 10 Learning Modules, which can be shared or reused by staff

   - Student Workbook, issued individually to students on registration (£41.13 inc VAT)

• Cost effective – can be shared between staff

• Content based on Pharmacy Services NVQ2 – compliments product knowledge learnt in MCA courses such as Counterpart

• Fills a training gap

   

The modules:

Module 1 – Introduction
Module 2 – Building Customer Relationships
Module 3 – The Selling Process
Module 4 – Closing the Sale
Module 5 – Stock Management
Module 6 – Merchandising and Display 1
Module 7 – Merchandising and Display 2
Module 8 – Risk Management and Using SOPs
Module 9 – Cash Handling and Security
Module 10 – Working with Colleagues