Counterstart is an induction course for pharmacy counter staff supported by Reckitt Benckiser. It is aimed at new staff, to equip them with the basic knowledge required to work in a pharmacy safely.

Counterstart covers the following areas:

• My pharmacy and the pharmacy team
• Customer service
• Privacy
• Safety at work
• Selling medicines safely
• Dealing with prescriptions.

Successful completion of the course will result in the student being certificated as a pharmacy sales assistant.

Counterstart students are eligible for a £5 discount on the Counterpart Medicines Counter Assistant course, subject to their supervising pharmacist signing them up at the end of the Counterstart pharmacy induction programme.

Course Materials

 
Students who register for the Counterstart induction course will receive a study guide, which contains information to read and a series of activities for the student to work through.

The Counterstart induction course is assessed via a set of multiple choice questions. The answers to these questions are marked using a telephone marking system.

Cost

The cost of the Counterstart induction course for pharmacy counter staff is £17.63 (including VAT) for each student. The cost covers course materials, assessment and certification.

To order

To order course materials and register students for Counterstart download and complete the application form by clicking here and send to:

C+D Pharmacy Training,
UBM Medica,
8th Floor,
Ludgate House,
245 Blackfriars Road,
London,
SE1 9UY.
Payment can be made via credit/debit card or by cheque, made payable to UBM Information.
Orders and registration can also be taken with a credit/debit card by phoning Pharmacy Training on 0207 921 8425.