The programme

Day 2 (October 10, 2011)

 

10.15am

Joining the dots of NHS reform

Professor Steve Field, NHS Future Forum chair and GP, and Ash Soni, NHS Future Forum public health lead and pharmacy contractor

We've had the pause, the recriminations and the reconciliation, now it's time to deliver the health revolution. The NHS Future Forum's key players explain where and why pharmacy fits in – and asks you to contribute your views to the government's advisory group. Don't miss your opportunity to influence government policy!

11.15am

Cutting edge: pharmacies for the future

Steve Jeffers, CEO, MedicX Pharmacy

How one company cracked the health centre setting with award-winning pharmacies designed around the patient.

 

12.15pm

Knowing your customer and raising the retail bar

Tim Nancholas, strategic insights director, Kantar Worldpanel

Where and why pharmacy is falling behind the grocers – and tips to boost your retail results from the world-leading consumer insights company