The “rapidly changing” environment and findings of Francis report mean greater focus on communication skills and professionalism is necessary, says GPhC chief executive Duncan Rudkin
The strategy of Lloydspharmacy under Celesio
James Waldron talks about his recent interview with the management of Lloydspharmacy's parent company Celesio about their strategy for the UK after last year's £5 billion US buyout
Keeping risk at bay
The risks of antiepileptics in pregnancy are well documented but many women are still left in the dark. Here’s how you can help
Keep calm and carry the blame
Patient voices are increasingly important to the NHS, so make sure you know how to prevent a minor quibble from escalating into an official complaint
The United States of Celesio
C+D finds out what the future has in store for Lloydspharmacy’s parent company – from staffing levels to its business strategy
Tired of watching the profitability of your pharmacy steadily decline? Finance experts outline eight steps to help you boost your bottom line
Who regulates in a building like this?
The cost of the GPhC move to Canary Wharf has raised eyebrows, but what do other regulators pay to rent their London headquarters?
The future of pharmacy in Wales
Clinical reporter Pooja Sisodia talks about the Welsh government's white paper on the health service
Update Module 1698 This module covers pathology, risk factors, diagnosis, early interventions, drug treatment, interactions and how pharmacists can support their patients
Practical Approach A customer would like you to have a chat with his elderly mother who has been diagnosed with dementia. How would you approach her?
Picture quiz A number of patients have been seeking your advice about the new shingles vaccine. What can you tell them?
Job of the week
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C+D Salary Survey 2013 Given the scale of the challenges facing pharmacists today, the results of this year's investigation are unsurprising – but they are still a cause for concern
Practice New report pledges to end separation of health services and emphasise pharmacy as first response for minor ailments and lifestyle advice
Practice Body moves to improve quality of service in response to concerns from independent pharmacies
Practice The NHS has underutilised the skills and qualifications of the workforce, showing the "short-sightedness" of commissioners, says contractor and independent prescriber Sid Dajani