 Do you sometimes get to the evening and wonder exactly what it was you did that day? Richard Stephenson certainly has and is sharing his insights, starting with his morning |
 The Which? reports seem to have become community pharmacy's Groundhog Day, writes Jennifer Richardson, but it's within your power to make sure the mystery shoppers have nothing but praise next time they come round |
 Candidates' statements for the RPS's national pharmacy boards give a glimpse into the microcosm of pharmacy. But perhaps government would be a better route if you really want to make a difference, writes Xrayser |
 Lawyer David Reissner explains how the double jeopardy principle doesn’t apply to professional disciplinary cases, and why pharmacists can be struck off the register after being acquitted in court |
 After a Which? report found pharmacies wanting, Chris Chapman looks at the key points to remember from the investigation. |
 Ask Dr Livingstone about coughs and colds and he’ll switch into autodoc mode, advising patients not to bother with OTC remedies. But he can't help it, it’s become a reflex |
 Big Tobacco has muscled in on the e-cigarette business and smoking cessation services have seen take-up fall, so is harm reduction better than no action at all, asks Terry Maguire |
 I agree that medicines optimisation is a core role for pharmacy, writes John D'Arcy. But pharmacists' ability to deliver this is predicated on getting hold of medicines in the first place |
 A vacancy has opened up at Xrayser Pharmacy for the position of Customer. This applicant is vague, argumentative and thinks he knows it all. He's a perfect fit |
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Change can be uncomfortable, writes Jennifer Richardson, but if you can make a difference to your practice that focuses on what your customers need, not just what you can offer them, then the returns will be worth it |
