Practical Approach A customer with chronic renal failure is on the waiting list for a transplant. What information can you provide about the procedure?

Practical Approach Regular patient Madeleine Paterson has been prescribed bendroflumethiazide on top of her current medication and her ankles have started to swell, how do you proceed?

Practical Approach During an MUR, a patient asks what is the best time of day to take his blood pressure medicines. What advice can you offer?

Practical Approach One of your staff members has returned from maternity leave and a colleague notices that she seems very tired and down. What do you do?

Practical Approach You find out an elderly patients with mental health problems has been discharged from hospital with the wrong prescription, her medical team is uncontactable, how do you respond?

Practical Approach A regular methadone client becomes pregnant, she is worried about the effect it will have on her baby, what should you do?

Practical Approach Another pharmacist has declined to dispense an antidepressant for a teenager. What should you do?

Practical Approach Test yourself and your team with our five-minute scenario based on pharmacy practice.

Practical Approach A teenage girl has a sore throat and aches all over, she is also on the contraceptive pill. How should you proceed?

Practical Approach A customer is very distressed that her daugher has been prescribed estriol cream. How can you reassure her?

Update Module 1613 Stroke is the third most common cause of death in the UK and leaves more people disabled than any other condition.

Update Module 1612 This Update looks at the causes of atrial fibrillation and how to select the most appropriate therapy.

Update Module 1611 A look at cholesterol's role in the body and answers to common questions patients may ask

C+D Awards 2012 From training to networking, find out how to get your professional life off to a flying start