Staff Training - Chemist + Druggist

Welcome to C+D's training page for pharmacy support staff

Whether you're new to pharmacy, a qualified medicines counter assistant, a dispenser or technician who wants to keep themselves up-to-date on OTC medicines, then this is the page for you.

New to working behind the pharmacy counter? You need COUNTERSTART

Want to become a qualified medicines counter assistant? You need COUNTERPART
Qualified, but want to improve your selling skills? You need RETAIL SKILLS
Want to keep up-to-date with OTC medicines? You need COUNTERPART PLUS
New to working in a pharmacy dispensary? You need BENCHMARK

Do you process dispensary stock orders? You need STOCKCHECK

Sign up for Counterpart Plus before the end of January and save money

Counterstart is an induction course supported by Reckitt Benckiser for pharmacy counter staff. It is aimed at new staff, to equip them with the basic knowledge required to work in a pharmacy safely. It is assessed by multiple choice questions and completing a series of exercises within the pharmacy. Click here for more

Stockcheck is a dispensary stock management course for pharmacy staff who process dispensary stock orders, and is accredited by the Royal Pharmaceutical Society of Great Britain. It covers the dispensary, different types of medicines and processing dispensary stock. It is assessed by multiple choice questions and exercises designed to relate learning to practice. Click here for more

BENCHMARK

Benchmark is a training course for dispensing assistants, accredited by the Royal Pharmaceutical Society of Great Britain. It comprises five modules, and is assessed by online multiple choice questions and exercises designed to relate learning to practice.

Counterpart is a training course for medicine counter assistants, accredited by the Royal Pharmaceutical Society of Great Britain. It comprises 14 modules to train staff to deal with patient queries in key areas, such as coughs and colds, healthy lifestyles and allergies.

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Test your knowledge in key pharmacy areas with our new course designed specifically for counter staff.

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Retail Skills for Pharmacy Staff is a distance learning course from Chemist+Druggist and Hamacher Group, supported by SSL International, to improve the retailing skills of pharmacy staff.

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Help your pharmacy staff prevent sales of medicines containing ephedrine and pseudoephedrine being diverted for the illicit manufacture of crystal meth with this retail training programme.

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The McNeil Products training package for pharmacy support staff covers key OTC areas, such as allergy, smoking, customer service, travel health, winter health, digestive health, dry skin and an updated module on children's health.
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