Chemist + Druggist is part of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC’s registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

This copy is for your personal, non-commercial use. Please do not redistribute without permission. Printed by #UserName#, #Company_Name#

Printed By


Countdown is on to qualify for quality payments

Some pharmacies now have less than a month to register for an NHSmail account if they want to be eligible for the government's first round of quality payments.

Contractors who wish to claw back up to £6,400 per pharmacy under the first round of funding must meet certain gateway criteria by April 28, NHS England confirmed in October.

For the purposes of the April review, pharmacies will need to provide “evidence” that they have applied for an NHSmail account by February 1, NHS Digital said last month.

At the time, C+D reported that some pharmacies were having trouble registering for a shared account.

Last week (December 29), the Pharmaceutical Services Negotiating Committee (PSNC) confirmed that NHS England and NHS Digital have introduced a new email address for pharmacies to register for an NHSmail account by the February 1 deadline.

To meet the requirements of the quality payments funding, contractors can send the following details for each of their pharmacies to [email protected]:

  • Pharmacy's trading name
  • Owner’s name
  • Address, including postcode (for the premises the NHSmail address will apply to)
  • Pharmacy's F code
  • Pharmacy's telephone number
  • Pharmacy's current email address.

NHS England and NHS Digital want all pharmacies to have shared mailboxes which can be accessed by pharmacists using their own NHSmail accounts, PSNC explained.

Existing shared mail accounts will be “modified to conform” to the new national approach for registering for NHSmail, the negotiator added.

Further details on the new NHSmail process and what to do with existing addresses is expected in “due course”, PSNC said.

NHSmail and emergency supply pilot

NHS England confirmed last month that it had narrowed the criteria to receive quality payments, including requiring pharmacies to deliver either medicines use reviews, the new medicine service or the upcoming urgent supply pilot if they want to receive funding.

Having an NHSmail account is also a prerequisite to providing the emergency supply service. However, a local pharmaceutical committee involved in the first wave of pilots told C+D last month that the service was likely to be delayed because of problems accessing NHSmail.

Some pharmacists expecting to provide the emergency supply pilot service have taken to Twitter over the past week to report the same issues:

Have you applied for an NHSmail account?

Related Content


Pre-reg Trainee

Tonbridge, Kent

 Salary: £22,000

Apply Now



Ask The Analyst

Please Note: You can also Click below Link for Ask the Analyst
Ask The Analyst

Thank you for submitting your question. We will respond to you within 2 business days. my@email.address.

All fields are required.

Please make sure all fields are completed.

Please make sure you have filled out all fields

Please make sure you have filled out all fields

Please enter a valid e-mail address

Please enter a valid Phone Number

Ask your question to our analysts