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'Amazonisation' of community pharmacy 'not going to happen'

The long-feared "Amazonisation" of community pharmacy "isn't going to happen", according to the director of an automated dispensing company.

“It’s almost a ridiculous statement," said Andy Beesley, director of Robotik Technology UK, which installs dispensing robots and develops compliance aids for pharmacies.

"I don’t see [an Amazon] type of company coming in,” he told C+D in an exclusive podcast recorded last November.

"A book, my CDs, the videos I want to buy – [they] are not the same as my medicines," he added. "It’s not the same concept at all."

“So who’s going to do big hub-and-spoke [dispensing]? It will be the people we already know – the very large companies.”

Listen to the full podcast below to hear Mr Beesley discuss:

  • The role of the responsible pharmacist in the hub-and-spoke model
  • What a “pack-dispensing robot” is, and how it can benefit a pharmacy
  • How dispensing hubs cope with unexpected medication and order changes from clients
  • Hub-and-spoke “scare stories”
  • Why there is little published evidence of the effectiveness of hub-and-spoke dispensing.

Have you worked within a hub-and-spoke dispensing model?

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