Security update that caused pharmacy IT crash set for nationwide rollout

Multi-factor authentication (MFA), which caused a Pharmacy First IT meltdown in March, will become mandatory for all NHSmail users from this autumn, the pharmacy negotiator has said. 

“Lessons are being taken from other pharmacy MFA rollouts”
Kate Bowie

Read more by Kate Bowie

Kate Bowie joined C+D as a digital reporter in August 2023 after graduating from a master’s in journalism at City, University of London. She began covering the primary care beat at the end of 2022, when she carried out several health investigations focused on staffing issues, NHS funding and health inequalities.

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