Andrew Hodgson, Andrews Pharmacy 

A recent NHSE&I bulletin attributed the following words to Dr Kailash Chand, former BMA vice president: “To give real service, you must add something which cannot be bought or measured with money, and that is sincerity, honesty, loyalty, humility and integrity.”
Andrew has showed this throughout his professional career and has gone above and beyond by continuing to provide full pharmaceutical services during the pandemic. He also set up and has provided an exemplary COVID-19 vaccination service.


Candice Bates, Well Pharmacy 

Candice Bates proved herself to be a COVID hero because of her excellent problem-solving skills, tenacity and resilience during the pandemic. These qualities have spotlighted her as a champion for customers and an important contributor to the business, based on her ability to solve COVID-related issues for her colleagues, Well pharmacies across the estate and for customers alike. She has demonstrated an unfaltering commitment to customer service and patient safety in the face of challenging situations.

Caroline Cleary, Paydens 

Caroline's ingenuity, creativity and actions during the pandemic saved people's lives. Just one example: She organised drive-through INR clinics across Kent, where vulnerable patients were able to be tested and receive results and modified treatments immediately. Caroline is an inspirational pharmacist who leads by example, she always puts others first and has spent many hours talking to patients, alleviating their concerns and supporting more than 150 pharmacists in their role throughout the pandemic.

Darryl Dethick, PCT Healthcare 

With Darryl’s leadership, the PCT Healthcare Casa team created a professional and efficient COVID-19 vaccination clinic from the blank canvas of a hotel function room. The team administered a staggering 30,000 vaccinations, protecting patients and the community. The infectious camaraderie of the team made the clinic a great success and encouraged team members to open two further pharmacy-led clinics in more remote areas. Without Darryl's energy, efforts and determination, the team would not have achieved such fantastic results.

Gurpal Singh Chaggar, Manor Pharmacy Group (T/A Newington Pharmacy) 

Gurpal deserves to be celebrated as an individual who has shown resilience, dedication and initiative during COVID-19. It takes a very special person to go back into the environment that they caught COVID-19 in and continue to show passion for the profession and patients. In his short time as pharmacy manager, Gurpal has turned the branch around, introducing new services and increasing the pharmacy’s dispensing volume from 9,000 to 10,500 a month. 

Janson Woodall, Well Pharmacy  

Through innovation, dedication and a passion for community pharmacy, Janson has an enormous impact of thousands of patients’ lives. During 2020, not only did he design and oversee developments across Well Pharmacy that would improve patient safety, patient experience and workflows across all branches, he also supported the digital pharmacy by dispensing and troubleshooting at the height of the pandemic. He also drove the development of one-click access to summary care records and trialed Bluetooth smart cards.

Lisa Turvey, Late Night Yew Tree Pharmacy  

Lisa was a beauty therapist with sixteen years’ experience, before being furloughed during COVID-19. After volunteering at Yew Tree Pharmacy for four months, she was offered a full-time job and began to pursue a career change, studying for a BTEC Level Two Apprenticeship to qualify as a pharmacy assistant. With the extra pair of hands in the branch, Yew Tree Pharmacy was able to continue its normal service and even expand its offering to the community during COVID-19.

Mina Fahmi, Rowlands Pharmacy 

Mina made many personal sacrifices at the start of the pandemic to be able to support his team, his patients and local community. He is a quiet man who doesn't like to make a fuss, but he needs to be recognised for the work he did and the months he missed with his newborn child to ensure a continuous, uninterrupted supply of medication, advice and support to the local community. An absolute star, a true gent and deserved winner.