Clinical consultation and assessment skills training, RPS, RCGP and CPPE 

Education saves lives. The RCGP/RPS and CPPE NHS CPCS programmes have improved the confidence and clinical skills of around a third of community pharmacists in England, reaching almost 6,500 pharmacists. The health bodies’ ambition is to reach all community pharmacists. With nearly 90% of learners reporting more confidence using clinical skills developed during their workshops, the programme is improving the clinical care of many thousands of patients through pharmacy. And that includes the life-saving early diagnosis of an MI.

Foundation pharmacist training, Health Education and Improvement Wales 

The HEIW team has focused their passion for education and training into the experience of foundation pharmacists in Wales. Their mission is to facilitate the journey of trainees from student to well-rounded day-one pharmacists. In the past year, HEIW has developed an innovative multi-sector programme: Conversion of training to an online format; development of supplementary provisional registrant materials; introduction of career support and wellbeing sessions, are to name but a few of the team’s achievements.

Leading Well development programme, Well Pharmacy

Supporting and developing the field leadership teams is vital to the successful delivery of safe, well-managed and customer- and patient-focused care in Well pharmacies. The Leading Well development programme was designed, developed and delivered to shape the skills and behaviours of area and regional operations managers, and pharmacist managers new to role, to equip them to lead the future of community pharmacy. Modules include: Leading Myself; Leading My Business; and Leading Team, which are all aligned to Well’s business strategy. 

Let's Communicate Cancer, Jackie Lewis, Lewis Pharmacy 

Let's Communicate Cancer is accessible, bite-sized learning for the whole pharmacy team to improve their knowledge of the cancer pathway and help their patients. It is accessed via the charity website and modules are comprised of videos, animations, quizzes and Powerpoints. The e-learning covers identification of suspected red flag symptoms, explains how lifestyle choices cause cancer, teaches how to encourage screening, explains what cancer is and its many treaments, as well as steps to help patients.

Pharmacy services training, Viral Doshi 

Viral has solely provided an extensive portfolio of public health services training to more than 500 members of pharmacy staff across Great Britain. He does this with minimum resources.
His training sessions to enhance the skills, knowledge and confidence of all members of the pharmacy team has often been referred to as “mind-blowing” and “inspirational”.
His training has greatly improved patients’ perception of pharmacy services that have been provided by confident, competent and knowledgeable staff.

Sexual health services training, Tees local pharmaceutical committee (LPC) 

After attending Tees LPC’s sexual health services training, teams have fed back that they feel empowered and supported. They feel knowledgeable on issues raised and able to take on all health promotion activities enthusiastically, as they have knowledge to deal with difficult or challenging situations. The training has not only supported their delivery with customers, but also boosted their confidence around wider referral, ultimately improving their ability to deliver excellence in this important service.

Schools outreach project, Lucy Chalkley, CPPE 

Lucy is passionate about health education, both through her role at CPPE and in her voluntary outreach work in local schools, where she has created programmes including first aid, asthma awareness and mental health. She relishes every opportunity to engage with her local and wider school communities and is proud of the children and their enthusiasm towards the health education programmes she has supported. She says seeing the impact her pharmacy work has on local communities is incredibly rewarding.

Vaccination training, ECG Training 

ECG is a market leader in vaccination training within community pharmacy. Never before has the team been faced with the country being in lockdown AND thousands of people needing to be trained (face-to-face) to give COVID-19 vaccinations. Through blood, sweat and tears they did it! They trained thousands, provided nurses and paramedics to support vaccine hubs, recruited, sorted contracts, put vaccinators through payroll – ECG Training has stood up to the challenge and even runs its own vaccine hub to lead the way.