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‘We still get patients going: Wow, this pharmacy is different’

‘We still get patients going: Wow, this pharmacy is different’

The first thing that strikes you when you approach the Health Dispensary in Neath, Wales is the C+D Award-winner branding proudly displayed in the window. There’s no doubt that the team are proud of the hard work and focus it took to claim the title of C+D Independent Pharmacy of the Year 2017.

Having taken the brave step to combine two premises in May 2016 to create a purpose-built space, today the double-fronted pharmacy and wellness clinic provides a “safe place for people to explore ways to improve their wellbeing”, pharmacist manager Elizabeth Lawless explains to C+D.

The ‘wow’ factor is even more noticeable once you step inside. The Health Dispensary’s efforts to – as the team's C+D Award entry describes – “rebrand,

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