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Tapping into wellbeing boosted our profits by £5k in a month

Tapping into wellbeing boosted our profits by £5k in a month

In early 2015, pharmacist Kate Thomas was busy buying out her two business partners and deciphering ways to put her own stamp on Sylvia Williams Chemist in Cowbridge, Wales.

The Grade II-listed building was in desperate need of repairs, and dwindling counter sales as a result of supermarket competition over the past seven years had left the pharmacy in need of a breath of life.

“There’s nothing like a bit of debt to sharpen your focus,” says Ms Thomas, who set about identifying a gap in the market.

It was a conversation at a neighbourhood BBQ that tipped her off to the news that the local health food shop was struggling. So when she heard it had closed down, she seized her chance to introduce a health and

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