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Boots launches UTI test and treat service across 37 branches

The kit costs £9.99, while the follow-up consultation and prescribed medicines cost £14.99
The kit costs £9.99, while the follow-up consultation and prescribed medicines cost £14.99

Boots is trialling an app-based urinary tract infection (UTI) test and treat private service at 37 pharmacies in London, Sheffield and Cardiff.

The service allows customers to test for infection at home using a urine kit, following a consultation with a pharmacist or “pharmacy advisor”, Boots said yesterday (January 10).

The kit is paired with an app, available for free from Apple's App Store or Google Play, which analyses the customer’s sample using the camera on their smartphone, the multiple explained.

To get the kit, which costs £9.99, customers must attend a consultation at a participating Boots pharmacy.

If the test shows that the customer has an infection, a Boots pharmacist can prescribe a prescription-only medicine at a second consultation. The pharmacist consultation and prescribed medicine costs an additional £14.99, the multiple said.

The service is suitable for women aged 16-64 who have symptoms of a lower UTI, Boots said.

The trial service began in December and will run for a minimum of three months, Boots told C+D.

“During this time, we will evaluate the service and will be speaking to our pharmacists and customers for their feedback, which will inform any future plans,” it added.

Announcing the service, Boots director of pharmacy services Asif Aziz said: “The NHS long-term plan highlights the growing need to use new diagnostics.

“The introduction of this service highlights the enhanced role that community pharmacies can play in supporting services offered by the NHS and GPs, as well as the excellent clinical skills our pharmacists can offer.”

Boots said its service will “reduce pressure on GPs” and “ensure customers receive the right type of treatment”, while combating “the rise of antibiotic resistance”.

About one in 20 women go to a GP with symptoms of cystitis each year, according to the National Institute for health and Care Excellence (Nice), with around half of these having a bacterial infection.

The Boots stores offering the test and treat cystitis service are:


  • Hammersmith
  • Shepherd's Bush
  • Westfield
  • Fulham
  • Fulham Road
  • Kensington
  • Canary Wharf
  • Liverpool Street Station
  • One New Change shopping centre
  • Canary Wharf
  • Cheapside
  • Moorgate
  • Bishopsgate
  • Sedley Place
  • Piccadilly
  • Tottenham Court Road
  • Bloomsbury
  • Euston Station
  • London St Pancras
  • Fleet Street
  • Heathrow T5 Landside


  • West Street
  • High Street
  • Hillsborough
  • The Moor
  • Berkeley Precinct
  • Fox Valley Way
  • Upwell
  • Abbey
  • Manor Park
  • Waitrose
  • Heeley Retail Park
  • Meadowhall shopping centre
  • Crystal Peaks Retail Park
  • Broomhill
  • Asline Health Centre


  • Sanatorium Road
Would you consider offering a UTI service privately?

Lucky Ex-Boots Slave, Primary care pharmacist

Did I mention the size of Boots consulting rooms are likely to be as big as Harry Potter's cupboard? Surely it's big enough to carry out UTI tests in there according to some Donovan person.

R A, Community pharmacist

Given the business acumen of these large companies, all I can see is "a race to the bottom" with the price. In the past, the simple solution was to cut the hourly rate of the locum or stop hiring more staff for the extra workload. I wonder what the lovely management will do now as they barely have enough staff to finish the work and pharmacists are working on minimum wage if you factor in inflation. 

Leon The Apothecary, Student

Boots are aiming to establish themselves as being capable of providing these services, but this is definitely not the endgame.

A LOCUM, Community pharmacist

I'm all in favour for these new services, but will only a few minutes until Superdrug, Asda, Tesco will be doing the test FREE  and nitrofurantoin £1.29 

Paul Brett, Community pharmacist

Anyone know who makes these test kits?

Delectable Skeptic, Community pharmacist

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