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C+D talks direct-to-pharmacy deals on Radio 4, after Alliance delays

James Waldron explained pharmacists are "very concerned" about exclusive wholesaler deals
James Waldron explained pharmacists are "very concerned" about exclusive wholesaler deals

C+D editor James Waldron joined community pharmacist Ben Merriman to talk about direct-to-pharmacy wholesaler deals on BBC Radio 4's Your and Yours programme today (September 15).

C+D was contacted by Radio 4 in the wake of the week-long delays to Alliance Healthcare deliveries to some pharmacies, sparked by an “air conditioning outage” in the wholesaler's “server location” on September 7.

Mr Waldron explained that pharmacists are "very concerned" that the increase in exclusive medicines distribution arrangements means there is a greater risk of being "unable to get hold of key drugs".

Cumbria pharmacist Ben Merriman told presenter Peter White that his pharmacy is still waiting for deliveries from Alliance Healthcare.

You can listen back to the show on BBC’s iPlayer here.

Following the show, Alliance Healthcare told C+D: “We are confident there are no pharmacies that have not received a delivery this week.”

“We would be really surprised if a pharmacy had placed an emergency order that was not delivered,” a spokesperson added. “Patient safety is our primary objective.”

You can read C+D’s coverage of the delays, included Alliance Healthcare's apology and details of how C+D readers coped with the stock shortages, here.

4 Comments
Question: 
How did you cope with the Alliance delivery delays?

Sajid khan, Community pharmacist

My emergency supply that was promised never turned up!

A Walton, Community pharmacist

News for you Alliance- it took over a week for my "emergency supply" to be delivered to me!!

mohamed nanji, Community pharmacist

my emergency supply arrived wednesday not previous friday

Ilove Pharmacy, Non Pharmacist Branch Manager

Busy rearranging the deckchairs as the Ship goes down.Truly laughable.

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