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CPW: Expect some opposition to patient records access

Russell Goodway: Patients are "surprised" pharmacy doesn't already have access

Some patients in Wales will feel uneasy about the national rollout of patient records access to community pharmacies, says CPW chief executive Russell Goodway


Pharmacists can expect a “mixed” reaction from patients to the news that the sector will be able to access medical records in Wales, Community Pharmacy Wales (CPW) has predicted.

Welsh pharmacists will get access to patient records as part of national common ailments scheme, which will be rolled out later this year.

CPW chief executive Russell Goodway acknowledged some patients may feel uneasy about pharmacists having access to their medical record.

But others he had talked to were “surprised” that pharmacists did not already have access.

“This is not access to the full medical record… it’s as much as the pharmacist will need to deal appropriately with a certain listed number of conditions,” Mr Goodway said in an exclusive interview with C+D last week (March 8).

CPW will work to “educate and inform” those who are unconvinced about pharmacist access to patient records, he said.


Do you think patients will oppose pharmacists accessing their records?

We want to hear your views, but please express them in the spirit of a constructive, professional debate. For more information about what this means, please click here to see our community principles and information


A Hussain, Senior Management

I'd rather have my records accessed by a trained medical professional rather than a surgery receptionist who views them as a source of gossip.

London Locum, Locum pharmacist

Patients may say the same about dispensers.

Leon The Apothecary, Student

Patients, in my opinion, have very little understanding about what happens in a pharamacy, how prescriptions go from Doctor to Pharmacy. Generally speaking, the only thing the majority of them care about is their medication being ready to collect when they call for it.

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