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Pharmacy owners won’t need to buy CPCS IT systems until October

Funding for the CPCS IT system licences was due to expire at the end of March
Funding for the CPCS IT system licenses was due to expire at the end of March

Funding for the IT systems used to support the Community Pharmacist Consultation Service (CPCS) has been extended until September 30, NHSE&I has announced.

Money from the Pharmacy Integration Fund had been used to fund CPCS IT systems licences and was originally due to end on March 31, at which point contractors would have to buy their own IT support.

However, NHS England and NHS Improvement (NHSE&I) has decided to extend the funding for a further six months “as part of a package of interventions…to support contractors during the pandemic”, the commissioner said in an update yesterday.

“Further information will follow locally from NHSE&I regional teams,” it added.

The Pharmaceutical Services Negotiating Committee (PSNC) advised that from October 1, “contractors providing the CPCS will need to procure their own CPCS IT system”.

“By that time, we hope that a range of pharmacy IT suppliers, including patient medication record (PMR) system vendors, will have been able to develop support for the CPCS, so that community pharmacy contractors have a choice of potential IT solutions to support the provision of the service,” PSNC said.

Last year, C+D revealed that community pharmacies in England that signed up to provide the CPCS were paid an average of just under £48 a month for offering the service in its first six months and more than 1,000 claims were potentially not submitted in time for contractors to receive the service payment.

Have you had many CPCS referrals during the COVID pandemic?

Reeyah H, Community pharmacist

No one should pay for the IT, and everyone should stop CPCS. All the money set aside will have to be returned to the pharmacies at the end of the financial year. CPCS was the biggest mistake and it's about time it was stopped. 

Meera Sharma, Pharmacy owner/ Proprietor

CPCS and the whole five year deal is absolutely useless - where are the NPA puppets to defend it now? 

PARESH shah, Community pharmacist

Start again , PSNC.  Why do we have to pay as mentioned earlier. It is the NHS forcing this down our throat and it isnot even working. We should get an annual payment to cover all IT costs.


Benie Locum, Locum pharmacist

CPCS ?! Mind how you go...


N O, Pharmaceutical Adviser

CPCS is a big shambles. All the very few referrals we get are either late (over the weekend when Pharmacy is closed) or simply waste of time. On top the new GP CPCS launch is just another debacle waiting to happen. Just like how we wasted monthly fees for FMD software suppliers we will be once again forced to make the IT suppliers richer with no gain for the Pharmacies.

Pharma Tron , Community pharmacist

Editor- title should read Pharmacy owners do not need to buy CPCS IT systems until GP partners fund their own software.
No, thought not

Farhat Ahmed, Locum pharmacist

its like reading the comedy times, how many referrals do we even get a month that we would want to pay for the IT system

A.S. Singh, Community pharmacist

Farhat I calculated it would take me aprox 93 weeks to get my money back based on fees for CPCS

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