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Get behind manufacturers for more services - Alliance Healthcare chair

Practice Pharmacists have a duty to support drug manufacturers who would reciprocate by supporting them to develop services, Alliance Healthcare chairman Mike Smith has argued

Pharmacists have a duty to support drug manufacturers and "get behind" their products, Alliance Healthcare chairman Mike Smith has argued.


Manufacturers would reciprocate by supporting pharmacists to develop services, Mr Smith said at a conference for Alliance's independent support group Alphega in Monaco on November 29.


"I think it's really important that we accept and acknowledge that support, and do all we can to make the very most of it," said Mr Smith, who described Alphega's success as "very closely linked" to manufacturers and suppliers.


"This is about partnership. That is what has enabled the development of Alphega," Mr Smith stressed.


Supporting manufacturers would result in their reciprocating by developing services, said Alliance Healthcare chairman Mike Smith

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Leading manufacturers at the conference, including Johnson & Johnson, Novartis, Sandoz and Mylan, pledged to help Alphega members deliver services if they continued to receive their support.


Nick Haggar, head of commercial operations at Sandoz, said working together would create "significant" opportunities. Sandoz had helped European pharmacists develop services in areas such as hypertension and osteoporosis, he told the conference.


"It's tremendously important we help you not only offer services but also receive appropriate reimbursement," Mr Haggar said. "So, as a clear commitment from us to you, we'd love to help you develop more services."


The pledge was echoed by Johnson & Johnson, which offered to back pharmacists in areas of shared interest.


"I think the responsibility of companies such as Johnson & Johnson is to do everything we can to help you in the areas where we also provide services and products. We need to work in two-way communication so we can share that education together," said Carl Dempsey, regional vice-president of customer development for the EMEA region, Johnson & Johnson.


Generic manufacturer Mylan stressed that, if Alphega pharmacists gave their support to the company, it would make sure to provide them with the "best range of products and services".


The Alphega conference took place in Monaco on November 28 and 29. Alphega currently has more than 4,700 members in six countries, with 1,000 pharmacies in the UK.



Do you think supporting manufacturers could result in more pharmacy services?

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24 Comments

MESUT OZIL,

How about Alliance delaying payment for a month as a goodwill gesture for contractors?

That would help me with cashflow!

Dave Nickels, Community pharmacist

I have to agree with Mike here and I think his words are being taken out of context by some.. When a company launches a new product, be that Nurofen Plus, or an OTC version of Chlormphenicol or some other POM to P launch, it is imperative that pharmacy gets behind that product and supports it. If we want to forge ahead with our 'own' profession then we need products that are effective, safe and controlled in the pharmacy environment. We shouldn't be afraid of recommending effective products if patient meets the criteria to allow the sale.

We can no longer rely on NHS remuneration to see us to our pensions.. we have to stand on our own two feet and beat a path that the public respect and arrive at a point where we become the first point of call for minor ailments.. that will require manufactures producing products and service that fit the pharmacy environment.

Stephen Eggleston, Community pharmacist

Dave - sorry to disagree but the only evidence I have of support from manufacturers is from Novartis and their flu PGD training. Other POM to P transfers (chloramphenicol possibly excepted) have been, to my mind, damp squibs (I am thinking here of flomax & alli - two brands which promised much but ultimately failed to deliver). My enthusiasm for the flu PGD is tempered with the knowledge that it would not be nearly as successful if we didn't have an NHS commissioned service.

Christopher Racey,

He's been at Alliance (UniChem) for so long now that he's been utterly brainwashed and completely lost touch with the "real world" of pharmacy.

Rajive Patel, Community pharmacist

What utter drivel is this man talking about.

Alliance Healthcare are the number one facilitators of anti-competitive distribution models (DTP).

Alliance Healthcare know that they need to support manufacturers to keep their lucrative supply deals going. Asking Independents to support manufacturers is ludicrous. If he were genuine, he should be saying "Be careful about manufacturers who may one day go Direct to Consumers", which is the natural progression of Direct to Pharmacy.

Using services support as a carrot, not only insults pharmacy contractors, but demonstrates how out of touch Alliance Healthcare really is.

Fact is Alliance Healthcare and their band of Manufacturing chums will never offer real support to community pharmacy. They are only interested in developing their sales. Service development is innovated by practicing pharmacists and none of these guys are practicing! I would rather look to RPSGB and tap into their resources for service development, which I know has no strings attached.

MESUT OZIL,

Alliance Healthcare are the number one facilitators of anti-competitive distribution models (DTP). LOL

The pharmacy market is also anti-competitive - !!!

Rajive; don't pick and choose ....

Let market dictate winners and loosers not current monoply.

Farmer Cyst, Community pharmacist

I'll give you one thing Del, your message is consistent

Rajive Patel, Community pharmacist

Dr Ridge thinks that there are 3000 more contracts than there should be. Whilst your intentions are noble, in so far as opening up the Pharmacy market, how do you think the NHS could fund unlimited number of contracts.

The issue here, is not to be confused with your gibberish. Alliance Healthcare are trying to say that if contractors support manufacturers (Support meaning more sales for them!!), then they will re-invest in helping develop services.

I think the only beneficiaries for these groups like Alphega and Alliance Healthcare are themselves and not their members or customers.

MESUT OZIL,

1. When was a dr Ridge a so called expert in pharmacy contracts?

2.'How do you think the NHS could fund unlimited number of contracts'. The NHS should stop funding NHS contracts - market forces should dictate the winners and loosers, not this joke of a monoply which props up contractors.

3. Your just saying this as you don't want others taking your pitch - You want it all for yourself.

Alliance are looking after their own interests and so are you - and come to think of it ; so is everyone

Jide Opaleke, Locum pharmacist

"How do you think NHS could fund unlimited number of contracts" argument is rubbish!!!

Why should NHS fund pharmacy in this day and age. The playing field is significantly different from yesteryears when equitable distribution of pharmacies dictates the terms of contract. If NHS stops the funding and agrees to pay any supplier for services rendered appropriately and on time. I do not think it will affect the distribution being protected. It will only increase competition and pharmacies being run just to profit from NHS largesse will have to pull their socks. Which other business has an exclusive preserve to trade in certain goods or service and still be paid to stay in business when there no longer is a justification for it. Control of Entry is now out of step with reality and it sucks for some protected businesses be complaining about another business looking after it's presumed interest. The earlier we stop all selfish rants and focus on issues that affect the profession as a whole the better. Pharmacy contractors alone do not make up the profession but they make the most noise.

Rajive Patel, Community pharmacist

JO, Pharmacy Contractors rightly so make the most noise. This is where DoH funding is channeled and its from where your salary is drawn. If it is uneconomical for contractors, the pharmacists will feel the pinch. Simple.

You need to move out of your bubble, where you may think that there is a divide between contractors and pharmacist's. One directly affects the other. Therefore, if funding is insufficient, you will feel the pain as much as the contractor. It also impacts the movement of the profession, since if funding is inadequate, the development of the profession remains stagnant.

Basic economic principles dictate that you need investment to innovate and progress. Without a fully funded and fair contract there is no innovation and no progression. Unless, you are a charity, of course.

You may not have your marital home, personal money tied up - AT RISK - to earn your wage, but contractors do. Therefore, forgive me for ranting.

Jide Opaleke, Locum pharmacist

Hi Rajive, you are making some assumptions with regards to my work status. I am afraid you are wrong and Del Boy has given an account of the sorry state and warped thinking of some contractors that the more risk you take the more protection you should get. WRONG Rajive. You do not need any more protection than any of your pharmacist colleague that is if you consider yourself one. You should no longer be funded for stockholding but for patient oriented outcomes and actual pharmacist input in service delivery so as a pharmacist you should not be afraid except for your calculated risks which is yours and yours alone to deal with and no favours from cash strapped NHS.

MESUT OZIL,

JO, Pharmacy Contractors rightly so make the most noise. This is where DoH funding is channeled and its from where your salary is drawn. If it is uneconomical for contractors, the pharmacists will feel the pinch. Simple.

Verbal diarrhoea Patel - Contractors will pay the least the amount of money they can get away with, irrespective of the funding provided by the NHS. Don't blackmail locums with your nonsense about not getting paid.

No PATEL the NHS doesnt need to PROP up pharmacy with tax payers money..Market forces should dictate the winners and loosers not what You think owners derserve.

Just because you paid stupid amount of money doesnt mean the tax payer props up your pharmacy.....and your immune from competition.

It seems like Pharmacy is your life.....and that's all........

YOU THINK THE WORLD OWES YOU A FAVOUR BECAUSE YOU HAVE YOUR MONEY TIED UP IN PHARMACY - I'm afriad it doesn't.

Finally when you and so called many others Bought yourself into money by risking your marital home (which I find a tad desperate), others opened a pharmacy and achieved script levels equal to 5000 items a month in 12 months by spending A mere £40,000 outlay
and you call yourself a business man
HA!

Rajive Patel, Community pharmacist

As for Del Boy, well he won 20 Boots care home businesses recently! What a legend.

MESUT OZIL,

If by opening a pharmacy with £40000 and achieving 5000 items in the first 12 month inaugurates me into the hall of fame, It certainly doesn't You Mr Patel whose sacrificed his marital home to buy a pharmacy. One's guessing you didn't have the skills to build one up

Your not worth calling as you don't offer me anything !!

Yeah, you can be the greatest
You can be the best
You can be the King Kong banging on your chest

You could beat the world
You could beat the war
You could talk to God, go banging on his door

You can throw your hands up
You can beat the clock (yeah)
You can move a mountain
You can break rocks
You can be a master
Don't wait for luck
Dedicate yourself and you gon' find yourself

Standing in the hall of fame (yeah)
And the world's gonna know your name (yeah)
'Cause you burn with the brightest flame (yeah)
And the world's gonna know your name (yeah)
And you'll be on the walls of the hall of fame

Rajive Patel, Community pharmacist

Answers to your questions, Dell:

1. When was a dr Ridge a so called expert in pharmacy contracts?

Dr Ridge is the DoH Chief Pharmacist and he is instrumental in organization of NHS Pharmacy Services. He mentioned a week ago that there may be 3000 or so more contracts than necessary. He did'nt just make this up. He obviously is giving an insight to DoH thinking.

2.'How do you think the NHS could fund unlimited number of contracts'. The NHS should stop funding NHS contracts - market forces should dictate the winners and loosers, not this joke of a monoply which props up contractors.

How can you say the NHS should stop funding contracts. They absolutely need to, without it, you, my little excitable friend, would stop getting paid.

3. Your just saying this as you don't want others taking your pitch - You want it all for yourself.

Of course. I, like many other contractors, paid rich money to buy a contract. I will ensure I make enough noise in the right forums to ensure that my money is protected. That said, I would welcome contracts being awarded on merit. If you are a strong operator you need not fear competition. By the way you present yourself, Del Boy, I'd love to have competition the likes of you. No problem.

MESUT OZIL,

1. The only way one can work out if there are too many pharmacies is to open the market and market conditions will dictate the true state of play -

2. 'You may not have your marital home, personal money tied up - AT RISK - to earn your wage', Mr Patel - Your prepared to loose your marital home for the sake of a pharmacy - that's sad!!!! Indeed pharmacy is your life :(

Mr Patel wants a cartel because he morgaged his marital home AND SO THINKS HE DESERVES PROTECTION MONEY FROM THE TAX PAYER -
*

*This comment has been edited - C+D

Rajive Patel, Community pharmacist

Del, Give me a call on 07860342774 and then we can discuss who is a sad little man

MESUT OZIL,

It's clear you a tad annoyed Mr Patel...Calm down dear :))))) .....Accept the fact that many Pharmacists are looking to forgo the practice allowance in order to receive an NHS contract. Contractors have had it too good for too long and the realisation that when it comes to the crunch, pharmacists are prepared to work for less to the annoyance of contractors esp you Mr Patel.

Money is tight in the NHS and I would love it if they continued to reduce funding. It would get rid of those contractors whole sole aim was financial :))))))

Finally debate on this site and put your arguments forward and the public will decide whose right and wrong. One things for sure, Your justification for tax payer protection money because your used your marital home as collateral is just laughable and pathetic....and really sadddddddd

You need a reality check Mr Patel as You give the impression the world owes you a favour because Your house and savings are being used as collateral for your EMPIRE.

It's time to end the monopoly....Opportunities for all and not a select few, Locums treated with dignity not contempt.......Adequate tea breaks, payment on time, We want freedommmmmmmmmmmmmmmm,

ps keep smiling, there is more to life than money $$$$$$$$$$$$$$$
And It's Mr Del if you don't mind MR Patel

MESUT OZIL,

My mate/your mate Mr Patel wants his business protected and immunity from competition - and he has the nerve to criticise Alliance. I am no fan of Alliance but your arguing about something which YOU ENJOY - A monopoly.

Alliance is looking after it own interests, Just like Mr Patel has his interests protected by the monopoly

Rajive Patel, Community pharmacist

""Generic manufacturer Mylan stressed that, if Alphega pharmacists gave their support to the company, it would make sure to provide them with the "best range of products and services".""

Is Mylan having a laugh!! Have you seen there packaged generics!! I would never stock Mylan Products, so many customers complain about the sub-standard packaging, As for providing "best range of products and services"....well anyone can say that, can't they...means diddly!!

Rajive Patel, Community pharmacist

I would urge pharmacists to start innovation at the coal face, and that is the pharmacy! We don't need manufacturers imposing service model ideas, that hide the true intentio which is of-course increasing their sales. If this is an Alphega selling pitch, I would steer clear of them. That said, I am an alliance healthcare customer, and I use them on my terms, not theirs.

Ben Merriman, Community pharmacist

Maybe they could provide training to help us deal with patients trying to cope without their Spiriva, Azopt, Cymbalta, etc...

Rajive Patel, Community pharmacist

I think we need to SIGN POST alliance healthcare/Alphega to SAFEGUARDING VULNERABLE CONTRACTORS! ;-)

Ben, your point is spot on. Perhaps we would support manufacturers if they allowed us to support our customers. They can start by making their products available and helping reduce the amount of costly time we spend trying to source stock.

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