GPhC cuts fitness-to-practise waiting times while caseload rockets
The average closure time for cases decreased from 5.35 months in 2012-13 to 4.82 months in 2013-14, the GPhC revealed in its annual report, despite its caseload rocketing by 25 per cent over the past year
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The General Pharmaceutical Council (GPhC) has cut the time taken to deal with fitness-to-practise cases while its caseload has rocketed by 25 per cent. The average closure time for cases decreased from 5.35 months in 2012-13 to 4.82 months in 2013-14, the GPhC revealed in its annual report released on Thursday (July 3). The number of cases increased from 840 to 1,038 in the same period, driven by a 46 per cent increase in complaints from the public. Many of these complaints appeared valid – the percentage of total complaints outside the GPhC's jurisdiction decreased from 34 per cent to 28 per cent. The GPhC said it expected the number of fitness-to-practise cases to increase even further in the coming year and stressed that it had put measures in place to deal with the growing workload. Between April and July last year, staff had worked with external specialists to review and improve the fitness-to-practise process, the GPhC highlighted.
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