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Online pharmacies may not gain records access

HSCIC will begin rolling out access to English pharmacies this month

HSCIC says its "immediate focus" is ensuring high street pharmacies can view summary care records


Online pharmacies may not be included in the England rollout of pharmacy access to patient records, C+D has learned.

The Health and Social Care Information Centre (HSCIC) plans to begin the rollout of summary care record (SCR) access this month, and it told C+D its “immediate focus” will be on “community pharmacies on the high street”.

“We are working through the scenarios regarding online pharmacies,” it said last week (October 28). “Once we have concluded that, we will progress and communicate appropriately,” it added.

C+D asked HSCIC about its policy following last week’s revelations about the sale of patient data by online business Pharmacy2U. Pharmacy minister Alistair Burt told C+D that its actions “didn’t help” the sector’s campaign for records access.

Last week, C+D reported that pharmacies will have to cover the upfront costs of implementing SCR access, and will receive a “fixed, one-off payment” after they go live.


Do you think online pharmacies should have access to the SCR?

We want to hear your views, but please express them in the spirit of a constructive, professional debate. For more information about what this means, please click here to see our community principles and information


Taha Idris, Industrial pharmacist

I think online pharmacist should get access to SCR, becouse as online pharmacist have limited contact with patient , when there is any medical issue arise as online pharmacist ,Accessing patient medical record will help you to make your cilinical decision ,I feel that accessing SCR are more important to online pharmacist than community pharmacist which there is an apportunity with patient contact face to face base,

bilal hussain, Community pharmacist

I work for a high street chemist but I don't understand why Internet Pharmacies shouldn't have access to records. Patients will suffer.

Dodo pharmacist, Community pharmacist

I think that internet pharmacies have proved themselves beyond any doubt totally unsuitable to be granted access to patient's SCRs. Pharmacy 2u have seen to that. How they are still allowed to be dispensing NHS prescriptions is beyond me.

Tariq Atchia, Pharmacy Area manager/ Operations Manager

Yes, like all independent contractors because some in London sold prescription medicines over the counter to a TV reporter without a prescription...

London Locum, Locum pharmacist

Follow the money and you'll see why they're allowed to get away with their misdemeanours.

Stephen Walsh, Community pharmacist

You can say that about all of them? Would love to see your evidence to back such a sweeping statement.

Stephen Eggleston, Community pharmacist

Not so much disadvantaged as being less advantaged, since they don't actually have a patient facing job!

Shamir Patel, Community pharmacist

So because of the antics of one rogue online pharmacy, all online pharmacies are made to suffer and tarred with the same brush. Ultimately the patient will suffer.

Brian Austen, Senior Management

I suspect that if this happens it will be successfully challenged! I can't believe that such a stupid judgement would be made.

Stephen Eggleston, Community pharmacist

Because of the antics of rogue pharmacists, singular, whether online or not, we all get tarred with the same brush. The antics of these particular rogues seemed especially of a low type

Chemical Mistry, Information Technology


Shamir Patel, Community pharmacist

Kevin, I cannot recall the incident, but would be interested if you can hyperlink the article, as I do not remember a logo issue

Chemical Mistry, Information Technology


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