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Only 27% of pharmacies have completed patient record rollout

NHS Digital is "eager" to get trained pharmacies live with SCR

The NHS has called on the three quarters of community pharmacies yet to go live with the summary care record (SCR) to take advantage of the free training on offer.

Despite 79% of pharmacies in England having completed face-to-face training sessions on SCR, only 27% (3,083) of pharmacies have actually accessed the system, NHS Digital confirmed to C+D last week (August 4).

The Pharmaceutical Services Negotiating Committee (PSNC) called on the remaining 21% of pharmacies to claim the £200-worth of training before March 2017 – when the funding offer will expire.

PSNC recommended that "frequent use" of the record as soon as a pharmacy is granted access helps it to "become embedded into standard procedures".

Pharmacies in Sheffield and branches of Day Lewis across the country were the first to benefit from the nationwide rollout of SCR, which aims to give all pharmacists an electronic summary of key patient information (including medicines, allergies and adverse reactions).

"No delays" to training

Rollout of the mandatory SCR training was due to finish in May, with the North Midlands the last region to get be granted access to it. NHS Digital stressed to C+D last week that “there have been no delays” to the training schedule.

The next stage of its plans is to "increase implementation" of the patient record among "live sites", it told C+D.

The organisation has received feedback that “pharmacists are looking forward to the enhanced version of SCR, in particular being able to check patients' flu and travel vaccination histories, it added.

PSNC has published an implementation checklist to help pharmacy teams get started with SCR, and stressed it is “eager” to see increased usage of the records system.


Have you started using the summary care record?

Anonymous Anonymous, Information Technology

If we aren't strong enough to form a proper protest and walk out at least lets drag our heels in signing up to SCR!! Why should we take on more work for less money when GPs are getting more money for less work???!

Yuna Mason, Sales

More work for less money with greater liability in poor working conditions? No wonder the uptake is low. Max Falconer and Chris Armstrong hit the nails on the head.

Matthew Edwards, Community pharmacist

Where does more work for less money come from.  Its a new tool that we can use that may be benificial.  My use has actually enabled me to help patients out of hours successfully.  It doesn't cause more work for us to use SCR and it certainly has no bearing on remuneration.

Z ZZzzzz, Information Technology

Has there been any indication from any "official" body stating that once the deadline has passed for the pitiful amount of funding of the face-to-face training etc, that pharmacies that have not gone thru the hoops will be denied access to SCR especially if all the staff have actually completed the CPPE e-learning course.  Of course not.  Just needs a slight adjustment of the surveymonkey to let those particular pharmacies gain access. Why did PSNC not insist on ongoing funding for the Privacy Officer roles.  They seem to have been walked over yet again.

max falconer, Superintendent Pharmacist

No way am I taking on further potential liability until at the VERY least dispensing errors are decriminalised! It's time (overdue by about 40 yrs!) we stopped letting the NHS walk all over us.

Dodo pharmacist, Community pharmacist

It's a bit rich of the NHS to be calling on us to sign up to SCR access when they have stated publicly that they want to shut a quarter of community pharmacies down. Maybe that's got something to do with it- what's the point of SCR access when you're going to be closed down within 12 months? The whole community pharmacy workforce is now so demoralised and feels so undervalued, underappreciated and underpaid that they are not going to cooperate with something like this, or any other initiative for that matter without funding being increased, not cut.


Stephen Eggleston, Community pharmacist

I agree with a lot of what is being said. However, it is possible that those pharmacies who are not signed up to things like SCR access, HLP, 'flu etc may be targetted as superfluous. Given that pharmacy has never stuck together, it shouldn't surprise anyone if the DoH capitalise on that weakness

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