MHRA: pharmacists must warn patients about faulty diabetes kits
Practice Pharmacists must warn diabetes patients that they could be using a faulty blood-glucose meter that gives a false reading if their glucose levels are high, the MHRA has said.
The MHRA has issued a warning about two models of the Lifescan OneTouch Verio blood-glucose meter – used by 22,000 diabetes patients – because of a software fault, which could give a false reading if a patient's glucose level is too high.
The MHRA reported that two models of the OneTouch Verio meter have been recalled because of a software fault |
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The OneTouch Verio IQ will switch off and the OneTouch Verio Pro will give a false low reading if a person has a blood-glucose level of 56.8 mmol/L or above. |
Pharmacists should ask patients to check whether they have either of the models at home and to contact Lifescan to receive a free replacement if they do, the MHRA said.
"Extremely high blood-glucose levels in people are rare but, if they do occur, the person will require immediate medical attention," said MHRA director of medical devices John Wilkinson.
Diabetes UK director of health intelligence Simon O'Neill said: "People using these meters should contact the manufacturer for a replacement, but if they are concerned about their blood-glucose readings, they should consult their diabetes care team."
Patients can contact Lifescan on 0800 2799118 (UK) and 1800 535676 (Ireland) for a replacement.
Have any of your patients reported problems with their blood-glucose testing kits? Comment below or email us at [email protected] You can also find C+D on Twitter, LinkedIn and Facebook |