Revealed: One of 190 branches where Lloydspharmacy will cease trading

Lloydsphamacy on Malabar Road, Leicester. Credit: © 2017 Google, image capture: October 2016
Lloydsphamacy on Malabar Road, Leicester. Credit: © 2017 Google, image capture: October 2016

C+D can reveal the location of one of the 190 Lloydspharmacies earmarked for closure or sale.

Lloydspharmacy parent company Celesio UK told C+D yesterday (November 7) that it is “engaged in an active process” to “try and find an alternative option” for its branch on Malabar Road in Leicester.

These options “include divestment”, said Celesio UK, which added: “This is an ongoing process, therefore it's too early to give any further details.”

Malabar Road pharmacy is one of the 190 “commercially unviable” branches that Celesio UK has earmarked for closure or sale, it confirmed exclusively to C+D.

The multiple would not confirm the location of the other 189 branches.

“Both the employees of the stores and local communities are cared for as a priority,” Celesio UK added.

Local charity St Matthews Big Local said the potential closure of the pharmacy would have a “big impact” on the community, who rely on the advice of the staff for support.

The charity tweeted that its trustees are "disappointed" to hear that the Lloydspharmacy could close, and labelled it a “valuable resource for [a] deprived community”.

The pharmacy's branch manager declined C+D’s invitation to comment for this article.

MP says closure would be "massive loss"

Jonathan Ashworth, MP for Leicester South, told C+D he has already been in contact with the branch.

“This pharmacy – the only one on the St Matthews estate – is in one of the most deprived areas in the city.”

“The pharmacy meets the needs of around 4,000 residents,” he added. “If it closes in January next year, it will be a massive loss to the local community and will have a knock-on effect on local GP services.”

Last week, Celesio UK managing director Cormac Tobin announced his resignation “with immediate effect”.

19 Comments
Question: 
Do you know if a Lloydspharmacy in your area is scheduled for sale or closure?

Richard MacLeavy, Non Pharmacist Branch Manager

Industry says "pharmacy cuts will threaten healthcare provision in deprieved areas"

Goverment says "our cuts will reduce clusters and overprovision. We have an advisor, the dodgy bloke who we arent willing to name and possibly with a vested interest who assures us the pharmacy sector is scaremongering"

Reality check: A standalone pharmacy in one of the most deprived areas of the country faces closure

David Ferris, Community pharmacist

I feel very sorry for the staff and manager at this branch. The manager will have had instructions to pass all requests for comments to the head office, and to say that the store failed to comment is unfair on them.

James Waldron, Editorial

Hi David,

The article does not say the manager "failed" to comment, and C+D is in no way implying that he or she had a duty to do so. As you suggest, they may have been asked not to comment by their head office, or may be respecting the feelings of the rest of the team. 

However, if we had not explained why the article does not contain a comment from the team, it would have implied we did not give staff the opportunity to have their voice heard, or that we published the piece without contacting the branch first. 

I hope this provides some clarity.

Regards,

James Waldron, C+D Editor

Mr Smith, Pharmaceutical Adviser

They are selling the majority of the 190 as opposed to closing them. I have seen the list and a number of them are decent dispensing volumes. Its a strategic move by the company and a knock on as result of the recent purchase of the Sainsburys Pharmacies.

Dodo pharmacist, Community pharmacist

Decent dispensing volumes alone do not guarantee profitability. How much rent are they paying? How much are the business rates? Have the local CCG implemented lots of branded generic prescribing switches, thus denying local pharmacies their rightful purchase profits? How much have the cat M reductions affected this pharmacy?

Only when the answers to these questions are known can decisions be made and comments given. Outsiders can only speculate

Dodo pharmacist, Community pharmacist

Decent dispensing volumes alone do not guarantee profitability. How much rent are they paying? How much are the business rates? Have the local CCG implemented lots of branded generic prescribing switches, thus denying local pharmacies their rightful purchase profits? How much have the cat M reductions affected this pharmacy?

Only when the answers to these questions are known can decisions be made and comments given. Outsiders can only speculate

Ilove Pharmacy, Non Pharmacist Branch Manager

'Rightful purchasing profits'

Is that a joke ?

Dodo pharmacist, Community pharmacist

Why would it be a joke? £800million of the pharmacy contract global sum is purchase profits; these are essential to pay for pharmacy services. If any pharmacy is not making its correct purchase profits due to CCG meddling, then that pharmacy is in financial trouble. That is a plain fact

Ilove Pharmacy, Non Pharmacist Branch Manager

'Rightful' ? How arrogant. 

CAPT FX, Locum pharmacist

*This comment has been deleted for breaching C+D's community principles*

Community Pharmacist, Community pharmacist

***FROM AN INTERNAL SOURCE***

UPPER NORWOOD

SOUTH NORWOOD

UXBRIDGE ROAD

CHELSEA

WANDSWORTH

SELFRIDGES

HAMMERSMITH

John Doe, Dispenser Manager/ Dispensing Assistant

Area 4L ouch. Apparently the area manager is leaving also.

Community Pharmacist, Community pharmacist

THIS FRIDAY

Lucky Ex-Locum, Superintendent Pharmacist

Is it a coincidence that this is in one of the most deprived parts of Leicester and therefore no-one has any money to spend? I'm presuming on an estate of 4000 people, there would be significant NHS income but obviously this is not a nice earner for Lloyds and stuff the needs of those 4000.

Really? Wow, Superintendent Pharmacist

It is either viable, or it is not.... It is the government who need to ensure adequate provision of health services 

Ian Menzies, Community pharmacist

.

N O, Pharmaceutical Adviser

Looks more like an advert for any future Pharmacy Owners to apply for a standard  40hr Pharmacy. I am not sure of the script counts or if the PHAS rule would apply, if anyone succeeds in opening a new Pharmacy, since buying the loss making unit with all staff and other liabilities make no sense !!!

Stephen Eggleston, Community pharmacist

Only two comments - First, I hope the branch was aware of this news before C&D decided to publish

Second - the view that the pharmacy is a great support to its patients is one that will be echoed throught the country. Unfortunately, if the government will not support Pharmacy properly, sadly this scenario will be repeated many times, and probably not just with Lloydspharmacy

My sympathies to all those affected - staff & patients

Annabelle Collins, Editorial

Dear Stephen

Thank you for your comment. I want to reassure you the branch was contacted before publication and given opportunity to comment.

Regards,

Annabelle Collins (deputy news editor)

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