Exclusive data from the C+D Salary Survey – presented to England’s chief pharmaceutical officer Keith Ridge last month – revealed that stress among pharmacists rose six percentage points from 2016-18.
Well’s employee engagement manager Sophie Baldock said: “Data provided by research like the C+D survey is really important in monitoring levels of stress in the industry and its impact on pharmacy teams, helping pharmacies to provide better support for colleagues.”
When asked how Well was helping reduce stress among its staff, Ms Baldock said its latest strategy is focused on “taking tasks out of our stores” and “allowing our colleagues to focus on the customer”.
Well has reduced workload by “protecting stores’ available working hours, and reducing the number of additional activities we ask our pharmacy teams to complete”, Ms Baldock said. “We are working hard to improve this even further.”
This strategy is in addition to its “wellbeing programme” – including gym discounts, financial support and education, and offering pharmacists wellbeing sessions in partnership with the charity Pharmacist Support – which the multiple says “is something we are looking to build on in the future”.
Boots has also told C+D it has launched initiatives to tackle stress in its pharmacies, including its own collaboration with Pharmacist Support.
RPS English board chair Sandra Gidley – who passed C+D’s stress data to Keith Ridge – has said the society wants NHS England to fund a pharmacy version of the GP Health Service. Read C+D’s analysis of this service and whether it would be a good fit for pharmacy.