Sarah Summers asks for a quiet word, so you invite her into the consultation room. “I’ve been diagnosed with a prolapse,” she starts. “I’ve been...
Gastro-oesophageal reflux disease (GORD) is the reflux of gastric contents into the oesophagus, causing symptoms severe enough to affect quality of...
Sandra Goodman is at the counter, waving a prescription and clearly irate. “I hate that out-of-hours service!” she declares. “You spend ages trying...
Sheila Evans comes into the pharmacy and you can tell she’s in a bad mood. Tentatively, you ask if she's OK. “Well I’m OK, but Brian definitely isn’...
Mandy Matlin is at the pharmacy counter, buying some paracetamol suspension. You ask if her two sons are OK. “Well, yes and no,” Mandy replies. “...
You are on the counter just after opening the pharmacy, as your usual counter assistant is running 15 minutes late. Rachel Burden comes in, on her...
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