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Pharmacy2U: New dispensing hub 'working smoothly'

The online pharmacy business is "very confident" in the £3.5 million facility, which was responsible for delivery problems last December

Pharmacy2U says its new prescription hub is now “working smoothly”, despite the initial move to the facility preventing it from delivering medication over Christmas.

The move to the "state of the art prescription fulfillment facility" in December meant the online pharmacy business was unable to deliver any prescriptions from December 21 to January 11. But managing director Daniel Lee told C+D yesterday (May 4) that he is “very confident” in the new hub’s “future performance”.

The company officially unveiled its £3.5 million Leeds hub yesterday. The facility will enable the company to dispatch over 1m items per month – more than 10 times the capacity of Pharmacy2U's previous system – it said.

Additional capacity for pharmacies

The hub can be used to provide "additional capacity" for high street pharmacies as well as supporting Pharmacy2U's own over-the-counter, private prescription and online doctor services, it added.

The "bold new investment" in the hub is part of Pharmacy2U's "long and proud history of innovation", said Mr Lee.

Last month, the General Pharmaceutical Council (GPhC) would not confirm to C+D whether it will discuss Pharmacy2U's Christmas delivery disaster as part of its fitness-to-practise hearings against Mr Lee and Pharmacy2U's commercial director Julian Harrison. The regulator has only revealed that the hearing later this month (May 23-25) will assess Pharmacy2U's sale of patient data to a third-party marketing company 


How successful do you think Pharmacy2U's new hub will be?

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