Chemist + Druggist is part of Pharma Intelligence UK Limited

This is operated by Pharma Intelligence UK Limited, a company registered in England and Wales with company number 13787459 whose registered office is 5 Howick Place, London SW1P 1WG. The Pharma Intelligence group is owned by Caerus Topco S.à r.l. and all copyright resides with the group.

This copy is for your personal, non-commercial use. Please do not redistribute without permission.

Printed By


Temporary closures: C+D reporter discusses scale of problem on BBC

Reporter Emily Stearn appeared on BBC Spotlight to detail the “complex issue” of temporary pharmacy closures.

The BBC contacted C+D following its coverage of temporary closures, which have frequently affected Lloydspharmacy branches.

C+D reporter Emily Stearn gave a rundown of the current pharmacy landscape and how pharmacy closures are a “hotly debated topic within the sector”.

While “some pharmacy organisations put it down to a shortage of pharmacists”, she told BBC Spotlight correspondent Jen Smith, others “say there is no shortage of pharmacists at all, but rather the issue lies with pharmacist working conditions or pharmacist pay”.

Catch up with C+D’s sixth Big Debate, which asked: Is there a shortage of community pharmacists?

The Pharmacists’ Defence Association penned a blistering open letter to NHS and regulatory bosses last month, hitting out at “unnecessary” full or part-day branch closures by some large community pharmacy chains.

For its part, the Company Chemists’ Association responded by defending its membership for “working extraordinarily hard to prevent temporary closures”.


Closures plague East Devon town


The BBC’s report focused on Budleigh Salterton, a seaside town in East Devon whose two Lloyds-owned pharmacies face frequent closures.

The next nearest pharmacies are three and six miles away respectively, Ms Smith reported.

When contacted by the BBC, Lloydspharmacy attributed the temporary closures to pharmacy staff shortages and “the impact of COVID-19”.

“We have an action plan in place to return our pharmacies to normality and have successfully hired two new pharmacists to support in Budleigh Salterton,” it continued.

Sue Lake, the chairperson at the Budleigh Salterton patient participation group,  told the BBC that the pharmacies’ frequent closures, “combined with some medication shortages, [are] leaving patients at risk”, especially those “highly dependent on their medication”.

Read more: Sanction companies to end temporary pharmacy closures, PDA tells Scottish gov

Meanwhile, Budleigh Salterton local Chris Kitson told the BBC that residents had applied to the NHS to license an additional pharmacy in the area.

“NHS, in their wisdom, say that two [are] sufficient,” he said.

As the two Lloydspharmacy branches effectively operate under the same license, there is an opportunity for an independent pharmacy to “take up a proper second license”, Mr Kitson added.

Braunton in North Devon has also been affected by the temporary closure of its only pharmacy, which is also owned by Lloydspharmacy, the BBC reported.

It currently serves about 10,000 patients, leading some to queue outside the premises for up to two hours to pick up their medication, the news outlet found.

Read more: Tesco slammed as Lancashire pharmacy branch faces potential slew of closures

Another pharmacy chain to recently come under for pharmacy closures is Tesco, among reports that one of its Lancashire branches could face full or part-day closures during much of August.

The supermarket chain last week (July 27) defended printing leaflets that direct patients to its other pharmacies in the first instance, rather than the closest local pharmacy, when it temporarily closes one of its branches.


Related Content


Pharmacy Manager

Apply Now
Latest News & Analysis
See All



Ask The Analyst

Please Note: You can also Click below Link for Ask the Analyst
Ask The Analyst

Thank you for submitting your question. We will respond to you within 2 business days. my@email.address.

All fields are required.

Please make sure all fields are completed.

Please make sure you have filled out all fields

Please make sure you have filled out all fields

Please enter a valid e-mail address

Please enter a valid Phone Number

Ask your question to our analysts