Healthera launches Uber Eats partnership in five cities

Online prescription platform Healthera has partnered with delivery app Uber Eats so over 1,700 of its pharmacies can sell products “at no additional cost” on the platform.

A man on a bicycle wears an Uber Eats rucksack as he waits on the pavement next to a bike rack and bin
The partnership has been rolled out in London, Manchester, Bolton, Lancaster and Newcastle

Healthera announced today (December 15) that it has partnered with Uber Eats to sell over-the-counter (OTC) medicines and health products on the delivery app.

The partnership means over 1,700 pharmacies in Healthera’s online prescription platform can sell its products on the app “at no additional cost”.

Read more: Healthera to allow removal from controversial pharmacy listings

The launch has begun with participating independent community pharmacies and chains in London, Manchester, Bolton, Lancaster and Newcastle.

Healthera said “mass roll-out” and “nation-wide coverage” is expected in 2026.

“Booming” sector

Chief executive Quintus Liu said the venture will help community pharmacies “generate profit” and “beat consumer expectations”.

“We are grateful for Uber Eats’s partnership and engineering team, whose months of hard work and ingenuity have made this integration possible,” he said.

Read more: Boots and Uber Eats team up to deliver OTC medicines from 14 branches

Pharmacies existing retail catalogues on Healthera Connect can sync with Uber Eats and new products can be uploaded via barcode scanning.

Healthera said home delivery can be achieved within 10-30 minutes.

The move follows projections that the UK’s online pharmacy market will reach £1.59bn this year, as convenience becomes a “deciding factor” for consumers, it added.

Uber Eats’ UK grocery and retail general manager, Katie Hunter, said health is a “booming category” and delivery expectations “have changed in recent years”.

Read more: Contractors slam Healthera over ‘misleading’ pharmacy listings

It comes as independent pharmacy chain Pearl Chemist partnered with Just Eat in October to allow customers to order OTC medicines and other health and wellness products online.

Last week, Healthera confirmed that pharmacy owners can request to have their businesses removed from its directory after numerous people accused it of being “misleading” and “unethical”.

In November, pharmacy owners and leaders criticised Healthera over “misleading” website listings that they say “drive business away” from pharmacies not affiliated with the company.

Ben Lee

Read more by Ben Lee

Ben Lee joined C+D in June 2024 and writes news, features and interviews, as well as producing video and podcasts. He played an integral part in C+D winning the 2025 PPA Community Engagement Award.

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