The General Pharmaceutical Council (GPhC) today (July 29) issued a statement on its website and on social media platform X apologising for “any delays you may experience in trying to access myGPhC to see your registration assessment results this morning”.
“We are working to resolve the issue and would advise you to try again shortly,” it added.
An hour later at 10.35am, it said that the site “should available again shortly” and advised candidates to “check back in 30 minutes”.
Read more: UPDATED: June registration exam pass rate drops to 75%
But at the time of writing three hours later, the technical issues appear to be ongoing.
C+D understands that some candidates have not been able to access their June exam results due to technical issues with the myGPhC platform and that results information will be published once the issue has been resolved.
The regulator is contacting all candidates via email with an update to explain the site will be unavailable for a short period while it works to resolve the issue and that they should try again later on, C+D understands.
“Sheer incompetence”
One pharmacist commenting on X branded the situation “such a disappointment” and “really not good enough”.
“Trainees have been waiting over six hours to see their results on the most anxiety-inducing day of their careers,” they said.
“Considering how much we pay for our registration, with this cost still increasing, this really is not good enough,” they added.
Read more: GPhC approves one-year 6% fee hike but pauses 2026 rise
Another commenter said it is “completely unacceptable”, referring to the incident as “sheer incompetence”.
“I cannot think of any mitigating reasons or excuse - this is not the first year of results via myGPhC… Apologies are cheap, you should have known this inevitable demand surge would happen and prepared for it,” they added.
PSNI pass rate
Meanwhile, the Pharmaceutical Society of Northern Ireland (PSNI) today announced an overall pass rate of 89.5% among candidates who sat the June registration assessment in Northern Ireland.
It said that of the 171 candidates who took the exam in the country on June 24, 153 passed.
“This remarkable accomplishment showcases the commitment and diligence of the trainee pharmacists, qualities they will undoubtedly carry forward into their pharmacy careers,” it added.
Read more: League table: Which pharmacy schools aced the June 2024 registration exam?
PSNI council president Dr Geraldine O’Hare expressed her “heartfelt congratulations” to successful candidates, saying the “outstanding results” are testament to students’ “hard work and dedication and deserve to be celebrated”.
And PSNI chief executive Canice Ward acknowledged the “time, dedication and extensive expertise” of educational supervisors and foundation training year leads.
“For those who unfortunately weren’t successful on this occasion, there are a range of options available, with relevant information on the registration assessment web page,” she added, pointing to charity partner PASS for support and practical advice.
Read more: BREAKING: November registration exam pass rate plummets to 58%
Last year’s summer registration assessment saw “an overall pass rate of 75%” – with a quarter of candidates failing to pass the exam across both the GPhC and the PSNI.
The pass rate had dropped from the previous year, when 77% of candidates passed the June 2023 sitting of the registration assessment, and was the lowest pass rate since 2020.
Meanwhile, the pharmacy regulators revealed in December that the November registration exam pass rate had plummeted to just 58% - down almost 10 percentage points on the previous year.
