Asda Pharmacy launches ‘face-to-face’ weight loss service pilot

The multiple has rolled out an in-person weight loss service at 19 of its pharmacies, and could expand it to all pharmacy sites if successful.

“This is not a formal process”
Asda said its online weight loss service has supported “more than 800,000 patients”

Asda has launched a “face-to-face” weight loss service pilot in some of its pharmacies, the supermarket announced last week.

The in-store service will be available at 19 of Asda’s 242 pharmacies from this month, to offer eligible customers “expert in-person consultations” with “specially trained pharmacists”.

Asda said the pilot follows “growing demand for more personalised support”, with customers “highlighting a desire for face-to-face consultations” alongside the existing Asda Online Doctor service.

Read more: Asda launches disposal scheme for unregulated weight loss jabs

It added that its Online Doctor weight loss service has seen “more than 800,000 patients” complete “over three million private consultations”, and said it will offer its in-store service at the same price as the online one.

The chain also told C+D there is “no set end-date” for the pilot, but uptake of the service will be regularly reviewed - and if it proves successful, there is potential for it to be rolled out to all Asda pharmacies.

Read more: Asda Pharmacy slashes MenB vaccine price

Asda healthcare services director Faye Breckons said the pilot will give customers “more choice” in accessing weight loss services and combine “personalised clinical care with the reassurance of ongoing support throughout their journey”.

“While our Online Doctor service already supports thousands of patients, we’ve heard from both customers and colleagues in our pharmacies that many people would welcome the opportunity to access expert advice in person before choosing what’s right for them,” she said.

Read more: ‘Absolute superstar’: Asda pharmacy worker saves baby’s life

The locations of the participating Asda pharmacies are:

  • Accrington
  • Capehill
  • Corby
  • Edinburgh
  • Fareham
  • Chelmsley Wood
  • Coventry
  • Farnworth
  • Hinckley
  • Leicester Fosse Park
  • Middlesbrough
  • Newport
  • Park Royal
  • Pentwyn
  • Sinfin
  • Sittingbourne
  • Thornaby
  • Tilbury
  • Trafford Park

Read more: Asda launches campaign to raise Pharmacy First awareness

It comes after Asda Pharmacy last month introduced a “judgement-free”disposal scheme for unregulated weight loss jabs.

And it follows Asda in February launching a campaign raising awareness of Pharmacy First to help “lighten the load” on GPs and address the confusion about which service patients should use as their first port of call.

Ben Lee

Read more by Ben Lee

Ben Lee joined C+D in June 2024 and writes news, features and interviews, as well as producing video and podcasts. He played an integral part in C+D winning the 2025 PPA Community Engagement Award.

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