Superintendent warned after drugs ‘fell through ceiling’

A warning has been issued by the GPhC to a pharmacist who “made emergency supplies of controlled drugs” and was found to have stored other controlled drugs inappropriately, after they “fell through the ceiling of the pharmacy”.

A ceiling with a hole in it, with pieces of wood falling down on the edges.
The registrant's actions were found to be in breach of five professional standards by the GPhC (Shutterstock)

A superintendent pharmacist, who also acted as a responsible pharmacist at Holden’s Chemist Express, has been warned after creating emergency supplies of controlled drugs for five days, to treat two patients.

He was also found to have stored controlled drugs improperly, after the ceiling of the pharmacy collapsed and a store of these medications fell through.

Andrew Holden, registration number 2081970, “failed to ensure controlled drugs were effectively managed, stored or disposed of correctly”, the General Pharmaceutical Council’s (GPhC) investigating committee heard on May 21.

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The GPhC said medication was not stocked correctly and “fell through the ceiling of the pharmacy on 30 January 2025”.

Holden was also alleged to have “made emergency supplies of controlled drugs for more than five days treatment” for two patients.

“Undermines” professional confidence

The regulator noted that these actions were in breach of its professional standards for a pharmacist.

These were providing “person centred care”, using “professional judgement”, respecting and maintaining a person’s “confidentiality and privacy”, speaking up “when things go wrong” and demonstrating “leadership”.

The committee concluded that the registrant’s “conduct is likely to undermine confidence in the profession without action being taken”.

Read more: Superintendent struck off and two pharmacists suspended

A warning was issued to “remind Mr Holden that the safe supply and custody of drugs is essential for safe and effective patient care” and his actions “should not be repeated”.

The warning will be “published on the register” for 12 months.

Read the determination in full here.

Alex Cooke

Read more by Alex Cooke

Alex Cooke joined C+D in January 2026. She has previously worked as a reporter for Newsquest and The Sun. She graduated with an MA in Journalism from City, University of London in 2024.

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