Boots debuts private earache service in high street stores

Boots has launched a new adult earache service, which will be available in “over 145 stores” across the UK.

close up of person's hand placed behind their ear to signal they are listening.

Boots said the scheme will offer a “convenient way” to access treatment and advice for ear pain, or ear infections.

It will involve a consultation with a trained pharmacist, or nurse, who will offer treatment or signpost to other suitable services.

Read more: Boots rolls out ‘wellness zones’ and specialist training in stores

Each appointment is estimated to take up to 25 minutes and should cost £25. They can be booked online or requested in participating stores.

Convenient

“The launch of our Earache Service provides adults with easy access to the healthcare support they need, when they need it,” said Claire Nevinson, superintendent pharmacist at Boots.

“It’s a great example of how people can use Boots as a first port of call for a growing range of healthcare needs, right on the high street.”

Read more: Boots expands regional dispensing hub to 150 more stores

Pharmacists are currently allowed to help treat earache for children of the ages 1-17 years, as part of the Pharmacy First service.

Boots offer the Pharmacy First scheme and also a private ear wax removal service, as part of their clinical services.

In December, Boots also launched a 24-hour private insomnia service with their Online Doctor, offering treatment plans and sleep hygiene advice.

Alex Cooke

Read more by Alex Cooke

Alex Cooke joined C+D in January 2026. She has previously worked as a reporter for Newsquest and The Sun. She graduated with an MA in Journalism from City, University of London in 2024.

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