Boots has extended the hours of its on-demand delivery service “up to midnight” at several of its London stores, the multiple yesterday (June 17) announced.
“Boots first partnered with Deliveroo in 2021 and expanded the service to Uber Eats in 2023,” it said.
Read more: Boots widens OTC Deliveroo partnership to 125 branches across the UK
Now, late-night delivery is “being trialled in ten of Boots’ busiest central London stores, which serve over two million customers and patients”, it revealed.
Patients will be able to take advantage of the extended hours “seven days a week”, it added.
“Flexibility and convenience”
“We know our customers’ lives don’t stop at 6pm,” Boots chief digital officer Paula Bobbett said.
“Neither should their access to essentials,” she added.
“By extending our instant delivery hours through Uber Eats and Deliveroo we’re giving customers more flexibility and convenience when they need it most,” she said.
Read more: Boots and Uber Eats team up to deliver OTC medicines from 14 branches
Boots revealed that its best-selling instant delivery items include pregnancy tests, thrush treatment, and upset stomach relief.
The news comes after Boots upped the total number of branches offering Deliveroo delivery from 14 to 125 in 2022.
Read more: Boots ‘appalled’ by Deliveroo OTC incident, as lawyers warn of consequences
That year, Boots vowed to investigate after a video of a Deliveroo driver handing a patient an open bag of medicine and mocking her for its contents was shared on social media.
At the time, Deliveroo criticised the driver’s behaviour as “completely unacceptable”, the spokesperson added.
