What's your brand?
Do you think about the message your pharmacy is projecting? The most effective PR is the service you deliver, says Jennifer Richardson
What do you see when you look in the mirror? No, not that latest grey hair or wrinkle... Businessman or professional? Salesperson or pharmacist? Chances are, particularly if you are a contractor as well as a pharmacist, the honest answer is a bit of both. In addition, the debate that still takes place almost constantly on the C+D website – between readers who believe in developing community pharmacy's service offering and those who emphasise the inherent value in the supply function – shows that there is still discord among the sector about the message we should be promoting. So there are significant challenges to MedicX Pharmacy's Gavin Birchall's ambition to develop a strong, consistent brand for the whole of community pharmacy. |
|
The most effective PR is the service you deliver |