Speaking at Numark’s conference in Cape Town yesterday (March 6), Steve Anderson said contractors can “stick their fingers in their ears” and say “we don’t like hub-and-spoke” – or they can see it as a way to benefit their business.
Pharmacy owners need to “collaborate” and “have more dialogue” on hub-and-spoke dispensing to meet the challenges of the future, Mr Anderson suggested.
"In Scotland, they are allowing contractors to play around with hub-and-spoke," he added.
He stressed that the current wholesale model is “unrecognisable” to previous decades and “huge volumes” of medicines are currently dispensed through hub-and-spoke models.
Profitability under pressure
Mr Anderson also touched on the other challenges currently facing wholesale businesses.
“Profitability is under pressure,” he said. “[EU anti-counterfeiting legislation] will only make it worse. Some things need to change.”
He stressed that in order to achieve profitable growth, a different type of collaboration is needed across the sector.
“This is our least coherent time,” Mr Anderson added. “We need to share ideas – divided we fall.”
Numark's managing director John D'Arcy used his presentation at the same conference to explain how hub-and-spoke could work for independents. Watch the video here.
Catch up with all of C+D's coverage from the Numark conference here