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World Cup and sunny weather could be behind lull in complaints to GPhC

The GPhC cited both the World Cup and Wimbeldon as potential reasons for the drop in concerns
The GPhC cited both the World Cup and Wimbeldon as potential reasons for the drop in concerns

The World Cup and "exceptional" weather may have been behind a summertime drop in concerns to the GPhC, although it could not halt a long-term upward trend.

The number of fitness-to-practise concerns received by the General Pharmaceutical Council (GPhC) saw a "marked reduction", from 681 for April-June to 635 for July-September, it revealed in council papers published earlier this month.

The average number of concerns received per month currently stands at 220, down from the 230 average for the fiscal year to date, it added.

This “marked reduction...could be attributed to the summer period, including the exceptional weather, the World Cup, Wimbledon and the school summer holidays”, the GPhC speculated.

This summertime lull was not enough to prevent the continuing “upward trend” from previous years, it pointed out, with 72 more concerns received in July-September 2018 compared with the same period the previous year.

While the number of concerns dropped as low as 196 in both July and September this year, August saw the second highest number of concerns the regulator has ever received in a single month – at 243 – it told C+D.

What do you think about the overall rise in complaints to the GPhC?

H W, Community pharmacist

No wonder they want to put our fees up to come out with such hard hitting, vital analysis

Benie Locum, Locum pharmacist

Mentioned it before. GPhC is only there to protect the public. Having no support staff at a busy pharmacy is your problem. Being forced to make up MURs to keep your job is your problem.  Being bullied by area managers is your problem. All they want to do is protect the public......

C A, Community pharmacist

And yet they don't see an overworked, overtired, overstressed healthcare professional as a risk... Or at least don't want to face into those problems.

Hackney Drug Dealer, Community pharmacist

Never forget, the GPhC motto: 'Safeguarding the Public' - this is on all the banners etc at e.g. the Pharmacy Show stand. The GPhC is nothing to do with (for) pharmacists. DO NOT THINK THE GPhC IS FOR PHARMACISTS/ PHARMACY - BIG MISTAKE. Obligatory-levy raising QANGO. Pay-up your tax IN ADVANCE or you're OUT! No Ifs, No Buts. You're Late: red card. Want to speak to a human to pay your fees: too late, you're out. Been double charged on fees: too late, you're billed with no right of reply. THE GPhC IS NOT FOR PHARMACY/PHARMACISTS - do not make this mistake, read their mission statement. 

Chris Locum, Locum pharmacist

Registrant is your title with the GPHC, not pharmacist. I think it says everything about the journey of CP to the professional scrap heap.

Peed Off Superintendent, Superintendent Pharmacist

Who at the GPHC are we paying via our registration fees to come up with this pointless analysis . If we were doctors our professional body would be supporting our chance of that then.

Edward H Rowan, Locum pharmacist

They are not our professional body. They do not support us.

Adam Hall, Community pharmacist

So how does this work? Fewer Pharmacists at work (i.e. more on holiday)therefore fewer concerns reported? Better weather helping reduce stress levels? Fewer miserable sods willing to "dob you in" to the GPhC for some minor indiscretion? Answers on a postcard to......

Angela Channing, Community pharmacist

And the 'miserable sods' can remain anonymous!

I am aware of a case local to me whereby a pharmacist had an anonymous accusation levied against them. And it seemed the GPhC immediately assumed they were guilty even though no evidence provided; as their GP report mentioned a previous consultation about mental health. This person had to undertake an assessment with a GPhC appointed psychiatrist even though no evidence was provided. Yes, they certainly try to protect the public, by trying to destroy an innocent person.  My reading from this case is two-fold : the GPhC will assume you are guilty until proven innocent by one of their own, and do not consult an NHS GP about any mental health concern, go private.  This dragged on for nearly a year before being dropped from 'lack of evidence'.  Absolute overkill.  And all because a disgruntled former colleague decided to try to destroy them.  Be careful who you pick your fights with.  The GPhC, it seems, offers no sympathy. 

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