Chemist + Druggist is part of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC’s registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

This copy is for your personal, non-commercial use. Please do not redistribute without permission.

Printed By


Why the flu service is pharmacy’s success story

The third and final article in C+D’s series on lessons learned at this year's Pharmacy Show

When it comes to England’s national flu service, spirits were high during this year's conference in Birmingham, in both the sessions and out on the exhibition floor.

NHS England’s assistant head of primary care commissioning for pharmacy Jill Loader praised the sector for “really stepping up to the mark” and said people were “impressed by the speed and mobilisation that community pharmacy managed and the volume of vaccinations that were given” last year, despite the scheme’s delayed launch.

Meanwhile, National Pharmacy Association (NPA) chair Ian Strachan described the service as a “testament to our ability to adapt” to the changing healthcare environment.

The Pharmaceutical Services Negotiating Committee announced last month that community pharmacy teams had delivered more than 150,000 vaccinations in the first three weeks of this season’s flu service, and NPA chief pharmacist Leyla Hannbeck testified to the “sheer enthusiasm” of participants who took the organisation’s flu training.

Acknowledging the reports of some GPs discouraging patients from receiving their jab at a pharmacy, Ms Hannbeck said it is up to patients where and when they receive their vaccination.

“Through the conversations we have had with the British Medical Association, we know that some GPs are not happy about [pharmacy’s new flu role]. But pharmacists should be encouraged to deliver a great service… and we will continue to support [them] every step of the way,” she added.

Find out how one pharmacy managed to deliver over 1,000 flu jabs last winter here

Read parts one and two of the Pharmacy Show series.


Pharmacy Dispenser/ Technician
Bethnal Green North, London
Salary: Up to £30,000

Apply Now



Ask The Analyst

Please Note: You can also Click below Link for Ask the Analyst
Ask The Analyst

Thank you for submitting your question. We will respond to you within 2 business days. my@email.address.

All fields are required.

Please make sure all fields are completed.

Please make sure you have filled out all fields

Please make sure you have filled out all fields

Please enter a valid e-mail address

Please enter a valid Phone Number

Ask your question to our analysts