This module covers:
- What skill mix is and why it is so important for community pharmacy
- The advantages of skill mix and how to implement it in practice
- Conducting a skill mix review and how to identify changes to be made
- The delegation of tasks to pharmacy team members
Download the article - this includes the five miute quiz here
The term skill mix is used to define the range of skills that can be called upon during the course of operating the pharmacy. Putting it simply, the more diverse the range of expertise, the better the team is able to adapt to the day’s challenges.
The NPA defines skill mix as the skills and experience of staff, their continuing education and professional development, years of