Layer 1

NHS England will respond to Call to Action

A response to the Call to Action consultation will be published in “early 2015”, says NHS England

NHS England has pledged to respond to last year's pharmacy Call to Action consultation on the future of the profession, despite previously saying its response had already been published

NHS England will publish a response to its Call to Action consultation for pharmacy in a u-turn for the commissioning body, C+D has learned.

The response, to be published in "early 2015", would take account of the “best ideas” for “new models of care” arising from last year's Call to Action consultations for community pharmacy, dentistry, and optometry, NHS England said last month (December 23).

The news marks the second change of plan for the commissioning body's response to the consultations. In March, it promised to publish its "strategic primary care commissioning framework" before the end of 2014, which would take account of pharmacists' submissions to the consultation.

But NHS England told C+D in November that its Five Year Forward View document, published in October, included “everything” about its primary care strategy and “all the things that would have been in the national strategic commissioning framework". The document made no reference to the Call to Action and LPC leaders slammed the commissioning body for wasting their time with the consultation. 

In its Forward View Into Action document last month, the commissioning body said primary care was "not just about general practice" and acknowledged that it had "heard hundreds of views about how community pharmacy, dentistry and aspects of eye healthcare could develop to support better outcomes". The document did not refer to the Call to Action consultation by name.

NHS England told C+D it was unable to comment on the reasons for the u-turn.

'Nobody knows what's happening'

Rekha Shah, chief executive of Kensington, Chelsea and Westminster LPC and secretary of LPC consortium Pharmacy London, criticised NHS England for constantly changing its mind.

“One minute they say one thing, another minute nobody knows what’s happening. It’s been like that for two years. It’s really diabolical,” she told C+D.

But she was optimistic that NHS England’s response would provide “something of substance” for the sector, as pressures on A&E depatrments and GP surgeries gave the commissioning body “no choice” but to make better use of pharmacy.

In December, NHS England regional director for London Anne Rainsberry told C+D that the Five Year Forward View was not intended to focus on a particular profession and had "very much" taken account of the more than 800 responses to the Call to Action consultation for pharmacy.


What should NHS England include in its Call to Action response?


We want to hear your views, but please express them in the spirit of a constructive, professional debate. For more information about what this means, please click here to see our community principles and information


Kevin Western, Community pharmacist

"What should NHS England include in its Call to Action response?" I rather thought that that was what we responded for - to tell them what to include, are you saying they have lost the paperwork?

Gursaran Matharu, Community pharmacist

Unfortunately, this appears to be another piece of rhetoric...words rather than action. I will believe it when there is actual policy underpinned with funding. Perhaps there is a pot of gold at the end of the rainbow!

Gerry Diamond, Primary care pharmacist

Jam tomorrow!

"Hang on lads, I've got a great idea!" Is this a) a quote from The Italian Job b) a quote from NHS England or c) both

AL PATEL, Community pharmacist

...Publish 1 year later !!!??? Well timed with the General Elections (7 May 2015).....I know where I'd be if I published all my end of month paperwork a year later....

Peter Gibson, Community pharmacist

We are in the middle of a highly politicised A&E crisis. The 5 year forward plan will be shelved until after the election in May to be followed by reorganisation and spending reviews focussing on hospital and social care who ever is in power. A Call to Action response from NHS England is now too little too late. Community Pharmacy leaders needs to engage with the current crisis and political situation and present solutions not challenges.

N O, Pharmaceutical Adviser

Unfortunately our so called "LEADERS" are busy fighting for more nonsensical free services. I think they feel they have already made their noise on this topic and are now shifting their focus/ noise to something else, which is irrelevant.

Kevin Western, Community pharmacist

Do I sense a sudden increase in political will to be seen to be doing something because they want to get re-elected? I hope it ends in actions which are funded rather than words of encouragement, and if the phrase Pharmacists must engage with GPs occurs i will cry

Job of the week

Accreditation and Recognition Panel member positions
Home Based
On application