The results from 722 branch managers and “second or non-manager community pharmacists” who responded to the survey – which ran throughout October – show stress levels remain high across the sector.
Some 80% of employee pharmacists said they were stressed at work – an increase of six percentage points on 2015 levels, the survey shows.
Pharmacists who work for independent pharmacies or small chains experienced an 11% increase in stress between 2015 and 2017, now cited as an issue by 78%. The proportion of pharmacists employed by the biggest three multiples who experienced stress remained at 82%.
Use C+D's interactive tool to compare pay and working conditions at the three largest pharmacy multiples.
Three-quarters (75%) of employee pharmacists working for the multiples said they experienced “pressure from management”, compared with 40% of those working for independents or small chains. Overall, 60% of pharmacists said they experienced pressure from management.
While 14% of pharmacists working for independents experienced “intimidation from management”, this rose to 40% for pharmacists working at the multiples.
The proportion of branch and non-manager pharmacists suffering from depression also differed between workplaces, with 23% of pharmacists at independents affected, compared with 36% at multiples.
Another common problem experienced by employee pharmacists was “increased paperwork”, which affected 64% of all respondents.
Employee pharmacists from across the sector told C+D their work had caused them issues including “panic attacks”, “palpitations”, “tension headaches” and “musculoskeletal pain”.