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Independent Pharmacy of the Year

Friday, November 18, 2022



Every independent pharmacy has to balance the demands of delivering a modern, patient-centred health service while offering a customer experience that rivals the big high street retailers – an even harder challenge in today’s tough funding environment. The best independent pharmacies have turned this into an art form, with warm, inviting premises, welcoming and knowledgeable staff, and accessible health services.

Winning this award is not about how much you’ve spent, it’s about what you’ve done with your investment. Whether you have, for example, launched a successful private health service, used your IT systems to increase your efficiencies, or consistently hit every objective, tell us how you and your independent pharmacy business’s team have propelled it from the also-rans to the top of the podium.



Any community pharmacy business without membership to either the Company Chemists’ Association (CCA) or the Association of Independent Multiple pharmacies (AIMp). Please note that each entry must be specifically tailored to the relevant criteria and the same/similar entry cannot be submitted for two categories.

For entry help and advice, head to our Hints and Tips page.



In no more than 300 words per question, please answer the following:

  1. What has your independent pharmacy business done to deserve this award and why?
  2. What impact has your independent pharmacy business had on its patients?
  3. What impact has your independent pharmacy business had on its team(s)?
  4. How has your independent pharmacy business improved its links with other healthcare professionals?