The dispensing system used in its branches has not changed for 20 years, Toby Anderson, CEO of Lloydspharmacy’s parent company McKesson UK, told C+D in an exclusive interview in August.
The new system, which will be rolled out to every UK branch in 2020, will “make a real difference for pharmacists”, Mr Anderson said.
While the multiple would not give more details of how the system will work in practice, it told C+D this investment “will help improve the pharmacy experience”.
It is “excited” to share more details with Lloydspharmacy teams “in the next few months”, it added.
Read what other plans Mr Anderson has for the UK’s second largest pharmacy chain in C+D’s exclusive interview