Peterborough’s Netherton Pharmacy suffered a fire that damaged much of the shop’s interior. The extraordinary response to the incident from the pharmacy team – led by owner Mohammed – went over and above what was expected of them during such an uncertain and stressful time.

Shortly after the fire, it became clear that the team would be unable to operate out of the shop’s premises for some time. But Mohammed was determined to get the pharmacy’s operations up and running as soon as possible so that patients would not be inconvenienced.

The team temporarily relocated to another nearby pharmacy site so that they could still serve their customers and help the other pharmacy’s team deal with the inevitable increase in footfall.

The team were finally able to move back into their old premises in January 2022.